Module 03 Content

Part I:

As you approach the middle of your third week at Pearl Incorporated, you are starting to get a feel for daily operations. You discover there is adversity on the team due to some team member’s knowledge base. After some research, it appears the previous CEO picked his favorite personnel and provided continuous training. His decision to not provide training to all team members created animosity among the entire team as a whole.

You understand that all employees should be provided with the same opportunities. You are an expert in Knowledge Management. Create a plan to include the following:

Define the concepts of Knowledge Management

Explain how Knowledge Management can benefit an organization

Address how not providing all employees the same opportunities can affect a department

Draft a plan to improve team cohesion and provide employees the same opportunities

Explore how knowledge management can tie into processes and training

Your document should be created using Microsoft Word that is 7-10 pages in length and includes a title page and reference page.

Part II

After you have developed your plan, create a PowerPoint presentation for your staff. Address the changes that will occur going forwarded and how Knowledge Management will play an important role.

Include the following:

Knowledge Management Concepts

Benefits of utilizing Knowledge Management

The importance of sharing information among team members