Question 1: What do you understand by the Cognitively Complex Problem-Solving method used in this case study/ (250-300 words) (3-Marks).

Question 2: Discuss the six models of problem-solving approach that are useful for public service reform (250-300 words). (3-Marks).

Question 3: What are the expected problems in public service reform, and suggest a suitable solution? (250-300 words) (3-Marks).

Question 4: Why capacity building is a distinctive feature of public administration at various organizations in many countries? (250-300 words) (3-Marks).

Question 5: What is your learning from this case study and how it is beneficial for you? (250-300 words) (3-Marks).