here’s a presentation on the use of information technology in Starbucks, including efficiencies offered, commercially available systems, implementation considerations, emerging trends, and leadership’s role in driving technology decisions:

Slide 1: Introduction

• Introduce the topic of the presentation, which is the use of information technology in Starbucks.
• Provide a brief overview of the company and its use of technology.

Slide 2: Efficiencies offered by information technology in Starbucks

• Automation of ordering and payment processes
• Inventory management and tracking
• Real-time data analysis and reporting
• Improved customer engagement and loyalty

Slide 3: Commercially available information technology systems in Starbucks

• System 1: Starbucks’ proprietary mobile app and rewards program
• System 2: Third-party point-of-sale systems, such as Square and Clover
• Compare and contrast the features and benefits of these systems

Slide 4: Implementation considerations for adopting an information technology system in Starbucks

• Integration with existing systems and data
• Training and support for employees
• Security and data privacy
• Scalability and future growth
• Cost and ROI analysis

Slide 5: Emerging trends in information technology that will influence service delivery in Starbucks

• Artificial intelligence and machine learning
• Internet of Things and connected devices
• Augmented reality and virtual reality
• Discuss the potential impact of these trends on Starbucks’ operations and customer experience

Slide 6: Leadership’s role in driving technology decision in Starbucks

• Vision and strategic planning
• Collaboration and communication
• Risk management and decision-making
• Continuous improvement and innovation