Consider the scenario below and explain how each aspect of the performance management process, as noted in figure 2-1, can be altered/addressed to ensure employees success.
Scenario
When Amal was hired on for her role as an Administrative Assistant to the Chief Executive Officer, she was thrilled about the opportunity to work for Organization ABC. Unfortunately, the information provided in her job description was limited. After a month on the job, despite receiving two days of training from the person Amal replaced, Amal’s supervisor noticed that her performance was inadequate. Amal’s current supervisor knows that she is a phenomenal worker, based upon past employer references.
Response Items to Address
To ensure Amal’s success, and the success of future employees, what aspects of the performance management process need revision? Also, how can future performance management aspects be successfully addressed?
Hint
When thinking of future performance management components, focus on performance execution, performance assessment, and performance review. When thinking about Amal’s experience in the scenario, think about prerequisites and performance planning.
Directions:
Discuss the concepts, principles, and theories from your textbook. Cite your textbooks and cite any other sources if appropriate.
Your initial post should address all components of the question with a 500 word limit.
Module 02: The Performance Management Process
Attached Files:
Chapter 2 PowerPoint Presentation Chapter 2 PowerPoint Presentation – Alternative Formats (481.444 KB)
In this module, we will explore the links between leaders and employees. We will also examine the role of job analysis, gain insights into the performance management process, and discuss what is involved in leading such an undertaking on behalf of an entire organization. Mission and vision statements that inform individual goal development support a broader view of how job analysis results are used and will therefore be explored throughout the course.
Learning Outcomes
Analyze the elements of the first three steps of the performance management process and the relationships between the factors.
Evaluate how an organization’s mission and goals impact its performance management system.
Readings
Required:
Chapter 2 in Performance Management: Performance Management Process
Nikolic, T. M., Peric, N., & Bovan, A. (2020). The role of feedback as a management tool in performance management program. Quality – Access to Success, 21(177), 3-8.
Hancock, B., Hioe, E., & Schaninger, B. (2018). The fairness factor in performance management. McKinsey Quarterly. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=130206938&site=ehost-live
Recommended:
Chapter 2 PowerPoint Presentation from Performance Management