During the second part of the module, we examined the key technologies’ Management. Hyperautomation or Machine Learning Your team will play the role of Chief Technology Officer (CTO) or Chief Information Officer (CIO) of an organization that DOES NOT YET USE or IMPLEMENT above mentioned technologies. Part of your role is to identify opportunities to use new technologies to create additional value and/or to enhance the competitive advantage. The Chief Executive Officer (CEO) of your business has asked you to prepare a management brief for the board that outlines and analyses the opportunities and challenges associated with ONE of the following technologies in 2023. You must ensure that you discuss the technologies in terms of what they can do today, and not what they were capable of doing in previous years. • Hyperautomation • Machine Learning algorithms¹ ¹Please note: If you choose Machine Learning algorithms, do not waste time discussing Artificial Intelligence. In each case you will need to research and provide the following information, supported by references to professional and academic literature. 1. A short, bullet point summary of the management brief. 2. A short introduction to the opportunities/challenges in the selected organisation/company faces 3. A brief description of the technology concept. This should focus only on the abilities and limitations of the technology itself in 2024 and beyond and should not, in this section, relate to how the selected organization/company intends to apply it. 4. If you have chosen Hyperautomation, then discuss the role of Artificial intelligence (AI) and Machine Learning (ML) with this technology, and the benefits and risks it brings. Support your work with evidence from recent implementations of this technology. If you have chosen Machine Learning algorithms, then focus on the role Artificial intelligence (AI) plays in this technology, and the benefits and risks it brings. Support your work with evidence from recent implementations of this technology. 5. The potential strategic and operational benefits of the technology for the selected organization/company with respect to the information that it is capable of producing. Here you should also critically assess any limitations of such a technology (for example how accurate the information it produces is likely to be), including problems arising from the analysis of such information. 6. A consideration of the key technology management decisions involved (make-or-buy, implementation approach(es), change management challenges and solutions, etc.). 7. A brief recommendation as to next steps. 8. A reference list of all the material cited in the brief, in the Harvard format. 9. Appendices with any supporting additional or technical information YOU MUST undertake the analysis of the technology in terms of concepts, theories/approaches and apply them to the selected organization/company.
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