Among a list of articles
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, you must choose one article for your article report.
Reports should be about 4 single-spaced pages in length and should include:
1. A summary of the article (maximum of one page).
2. At least one example of applications in the travel and hospitality industry that are not mentioned in the article (about one page).
3. Your assessment of the applicability of the concepts in the article to service management in the travel and hospitality industry (about one and half pages). 4. Your conclusions (about half page).
Article report as a whole must display original thought and not merely repeat or summarize the article. Please submit your article report by the due date, although early submission is always encouraged.
Note)
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Refer to a sample format of article report assignment.
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If you don’t follow this format, you will lose 1 point.
• As per the citation/reference, I recommend that you should include at least more than one article other than your chosen article/textbook for this
assignment. Otherwise, you will lose 1 point.
References must be cited using the APA guidelines (6th Edition).