A safe medication management system involves many steps. “Quality and Performance Improvement in Healthcare”. They are:
Select and Procure Medications
Properly and Safely Store Medications
Order (Prescribe) and Transcribe Medications
Prepare and Dispense Medications
Administer Medications
Monitor the Effects of Medications on Patients
Evaluate the Medication Management System
An error can be embedded in the system at any point in the process. The medication administration error is not always the fault of the person who hands the medication to the patient.
The hospital has had a number of recent medication administration errors and counts showing missing or incorrectly wasted controlled substances. You are assembling a performance improvement team to study the controlled substance distribution process. Which departments and staff members would you include on the team? What tools would you use in the team meetings? How would you monitor and evaluate the results of this improvement project?
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